IRB – Immigration and Refugee Board of Canada (Author)
The information that follows was obtained
during a 10 February 1997 telephone interview with a representative
at a business office (oficina comercial) of the
Compañía de Telecomunicaciones de Chile Sociedad
Anónima (S.A.), the company that provides telephone services
A business or residential customer can
request a change of telephone number at any business office of the
telephone company by mail, fax or in person, explaining the reason
why this change is required. The telephone company has business
offices in every region of Santiago and in every large city of the
country. The cost for changing a telephone number is the same for
business as for residential customers: 22,763 pesos (value-added
tax or IVA included). Please refer to the bottom of this Response
to Information Request for an approximate equivalent in Canadian
The speed with which a line number can be
changed will depend on the availability of lines and the
circumstances of the request. In Santiago there is no shortage of
lines, so there will likely be no delay in assigning a new number.
Although it normally takes one or two days to change a number, in
urgent cases —such as when a customer is being subjected to
threatening or harassing calls— the number can be changed the
same day. Some regions (sometimes referred to as provinces) have a
more developed telephone systems than do others, and although the
procedure for changing a telephone number is the same as in
Santiago, the availability of lines varies and in some cases may
delay a change (for example, in some regions a change might require
reassigning another customer's number). Although each region's
business offices can address the specific situation of their area,
the Santiago-based source stated that as a general rule urgent
situations would be dealt with promptly.
For your reference, the exchange rate for
the Chilean peso in Ottawa on 11 February 1997 is, according to a
foreign currency trader: 0.002785 for conversion of pesos into
Canadian dollars (or Ch$1,000 to buy CN$2.79), and 0.003585 for
conversion of Canadian dollars into pesos (or CN$3.59 to buy
Ch$1,000) (11 Feb. 1997). The above-cited amount of Ch$22,763 would
thus roughly range from CN$63.40 (if buying Canadian dollars with
that many pesos in Ottawa) to CN$81.60 (if buying that amount of
pesos with dollars in Ottawa) (ibid.).
This Response was prepared after
researching publicly accessible information currently available to
the DIRB within time constraints. This Response is not, and does
not purport to be, conclusive as to the merit of any particular
claim to refugee status or asylum.
Telecomunicaciones de Chile S.A., Santiago. 10 February 1997.
Telephone interview with business office representative.
Foreign currency dealer, Currencies
International, McDonald-Cartier International Airport, Ottawa. 11
February 1997. Telephone interview.